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Frequently Asked Questions
Do you offer any warranty?
We offer a 3-month warranty covering both the engine and the gearbox. Furthermore, you will benefit from a 10-day inspection period with a full Money-Back Guarantee, starting from the moment the vehicle is delivered to you.
Can I pay by cash on delivery?
We do not accept cash on delivery. For logistical reasons, we cannot prepare a vehicle, load it onto a transporter, and cover hundreds of miles only for the buyer to decline the vehicle or be unavailable upon arrival. To ensure a smooth process, we require a signed contract and full payment of the invoice before the vehicle is dispatched for delivery.
Can I come and view the car in person?
As we are an online-only dealership, we do not facilitate in-person viewings or collections; instead, we deliver all vehicles directly to your doorstep.
This operational model allows us to keep our prices highly competitive. We are a logistics-focused business that sources vehicles directly from trade and bank auctions. By integrating our own transport operations and delivering in batches across the UK, we reduce overheads significantly. We pass these savings directly to you, which is why our vehicles are priced so attractively compared to traditional showrooms.
What is the condition of your vehicles?
Every vehicle is fully inspected and serviced before sale. For extra peace of mind, we include a 3-month engine and gearbox warranty; if an issue arises, simply send us an invoice from any authorised garage, and we will reimburse you.
We believe in complete transparency. We provide detailed photos and videos of each car, clearly highlighting any marks or imperfections. We want you to be 100% happy with your purchase, so we are always upfront about the condition of our vehicles.
How much does delivery cost?
Delivery costs range between £100 and £500, depending on the location. We usually aim to group multiple vehicle deliveries in the same area to keep costs down for both ourselves and our customers.
How long does delivery take?
Delivery times typically range from 1 to 5 working days. This timeframe depends on various factors, including the date the contract is finalised, the distance to your location, current traffic conditions, and other logistical considerations. We always aim to get your vehicle to you as promptly and safely as possible.
How can I return the vehicle?
If you decide the vehicle is not right for you, you have 10 days from the date of delivery to contact us and let us know that you wish to return it under our Money-Back Guarantee.
Our team will provide you with a simple return form to complete and guide you through the process. Once the vehicle has been inspected and confirmed to be in the same condition as when it was delivered, with no modifications made and no intentional or accidental damage caused during your ownership, we will issue a full refund of the purchase price.
Where do you source your vehicles from?
We source our vehicles primarily from professional trade and bank auctions, including repossessed stock. By bypassing traditional showrooms and managing our own logistics, we are able to keep our overheads low and offer you high-quality cars at significantly lower prices.